The Indian Queen insists upon the highest standards for secure transactions and protection of your Personal Information and its privacy. Please read the following
statement to learn about our information gathering and dissemination practices.
The Indian Queen is committed to protecting and safeguarding your privacy.
well as how you can access, modify or delete your personal information at any time.
It also explains how you can object to the processing of your personal information or to receiving communications about our products and services.
1.Collection Of Personally Identifiable Information (PII) And Other Information
The Indian Queen limits itself to collect information in order to ensure accurate
service. Most of the information we collect is very basic and is needed to complete a
purchase or provide a refund. Examples of customer information that may be
collected by us include your name, address, telephone number, date of birth, email
address, descriptions of the items requested or purchased, language preference, the
IP address and operating system of your computer, and the browser type and
version being used by you.
We will not sell, distribute or lease your personal information to third parties.
We may automatically track certain information about you based upon your behavior
on our site. We use this information to do internal research on our users'
demographics, interests, and behavior to better understand, protect and serve our
users. This information is compiled and analyzed on an aggregated basis. This
information may include the URL that you just came from (whether this URL is on our
site or not), which URL you next go to (whether this URL is on our site or not), your
computer browser information, and your IP address.
Credit Card, Debit Card and Banking Information
The Indian Queen does not collect or store Credit Card or Debit Card or any of your
banking information as it is directly transmitted through the payment gateway
provider to the payment network or bank.
In order to take advantage of some features of the site, you must register and create
a member account which is free of any cost. An online registration form may require
you to provide information such as your name, email address, and password.
Your password is a component of our security system. As such, it is your
responsibility to protect it. Do not share your password with any third parties. If your
password has been compromised for any reason, you should change it immediately.
3. Technologies That Allow Us To Customise Your Experience On The Indian
We use various technologies to collect information relating to your visit to our
website, such as the Uniform Resource Locator (URL) that referred you to our
website, Internet Protocol address, browser type, browser language, the date and
time of your request, etc. This enables us to enhance and customize your
experience on our website. For example, we may collect the Internet Protocol (IP)
address identifying your computer or device and indicating your geographic region
for statistical purposes. In some instances, we may use these technologies in
combination with the personally identifiable information you provide on the website.
These technologies may provide a variety of information such as whether you have
visited The Indian Queen before. They also may enable you to save your
preferences. Each technology is explained below.
Web Beacons And Tracking Links
Web Beacons (also called clear gifs and pixel tags), tracking links and/or similar
technology consist of a few lines of code and are embedded on the pages of our
website. They are often used in combination with Cookies and are often not visible to
the user of the website. Web Beacons may relay information to third parties such as
our service providers and may be used in order to track customer response to
certain advertising, to better target interactive advertising and to enhance customer
support and usability. If you reject our Cookies (see Cookie section below), you will
prevent Web Beacons from relaying this information about you and may limit your
use of some of our website features.
We use data collection devices such as "cookies" on certain pages of the website to
help analyze our web page flow, measure promotional effectiveness, and promote
trust and safety. "Cookies" are small files placed on your hard drive that assist us in
providing our services. We offer certain features that are only available through the
frequently during a session. Cookies can also help us provide information that is
targeted to your interests. Most cookies are "session cookies," meaning that they are
automatically deleted from your hard drive at the end of a session. You are always
free to decline our cookies if your browser permits, although in that case, you may
not be able to use certain features on the website and you may be required to reenter your password more frequently during a session.
4. Use Of Your Personal Information, Demographic And Profile Data
We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-
out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in
our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against
error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users' activity on our website.
We identify and use your IP address to help diagnose problems with our server and
to administer our website. Your IP address is also used to help identify you and to
gather broad demographic information.
We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code,
age, or income level). We use this data to tailor your experience at our site, providing you with content that we think you might be interested in and to display content
according to your preferences.
5. How Do We Mutually Benefit From The Personal Information?
In case you choose to leave your email address with us we would deliver to you information through emails such as our newsletters, surveys or other email messages containing product and event information, tips or promotions. If at any time you decide that you would not like to receive these emails, you may select the
'Unsubscribe' link on the email or edit your information and consent to receive email and other communication in the 'Profile' section for registered users.
If you have chosen to leave your mobile phone number with us, you may receive text message/SMS alerts containing product and event information, tips or promotions on your mobile phone. Please note that we will never send you any unsolicited text message on your mobile phone. The Indian Queen does not charge any fee for you to receive any text message from us. However, your mobile service provider may charge you for sending and/or receiving text messages and air-time, as well as any
other standard applicable rates charged by your mobile service provider.
If you have chosen to leave your mobile phone number or landline number on our website, you may receive phone calls containing product and event information, tips or promotions on your mobile phone or landline phone.
Communications To Serve You
If you have chosen to provide us with your contact information, we may provide you with service-related announcements by any means, including email, letters and
concerning the website or contact you regarding your customer service requests or
questions. For example, all registered users will receive a welcoming email to confirm their registration. These types of communications are necessary to serve you, respond to your concerns and to provide a high level of customer service that The Indian Queen offers its customers.
We may use your personal information you have chosen to give us to provide you
with the service and use of our website. For example, we may suggest products that
would be of particular interest to you. Such customized information may be conveyed
to you by way of emails or text messages/SMS and phone calls.
Special Events, Questionnaires, And Surveys
On occasion, The Indian Queen may sponsor special events (such as contests, promotions or other offerings), questionnaires and surveys. There may be specific
rules applicable to these promotions that explain how any personal information you provide will be processed. We strongly suggest you review any applicable rules before participating. To the extent any special event, questionnaire or survey is not subject to specific rules, the processing of personal information is governed by this
If you provide personal information to us with respect to employment, such as your resume, we will treat such personal information as confidential and use it only to
consider you for current and future employment opportunities and to contact you with respect to employment with us or our affiliates. We will retain your information for further recruitment opportunities that may arise unless you tell us that you no longer
wish for us to retain your information.
An "Affiliate" is a person or entity that directly or indirectly through one or more intermediaries, controls or is controlled by, or is under common control with, our
6. Advertisements On The Indian Queen
We use third-party advertising companies to serve ads when you visit our website.
These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. We do not take any responsibility with respect to your visits to such other websites and providing any information/s therein.
7. Links To Other Sites
Occasionally, we may make available a link to a third party web site. These links will let you leave the portal. The linked sites are not under our control and we are not responsible for the privacy practices or the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. We are not responsible for webcasting or any other form of transmission received from any linked site. We provide the links to you only as a convenience. We do not endorse the site or its use or contents.
8. Sharing Of Personal Information
We may share personal information with our other corporate entities and affiliates who may use the said information in accordance with this policy to help detect and prevent identity theft, fraud, and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-
branded services that you request where such services are provided by more than one corporate entity. If you have any objection to such sharing than we request you should not provide us with any information.
In addition, in some instances, you may be offered the opportunity to consent to the sharing of your information with a third party such as an event or promotion co-
sponsor. If you consent, we will share your information with such third party and the information you provide may be used by such third party for their own purposes and
in accordance with their own policies.
We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to any court orders or
9. Business Transfer
to your personal information.
10. SECURITY PRECAUTIONS
We have put in place reasonable measures to protect the personal information contained in our databases. Measures are in place to prevent unauthorized access and maintain appropriate use and accuracy. Furthermore, data that is transmitted in association with our online store is encrypted and is secured by SSL as per international standard IS/ISO/IEC 27001. Does your retention agency have IS/ISO/IEC 27001 certificate?
11. Transfer Of Data To Other Countries
country. In case of transfer of data to any other country, legal protections applicable to personal information in the concerned country will apply.
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners,
and from us in general, after setting up an account.
If you want to remove your contact information from all Kama Ayurveda lists and newsletters, please visit:<unsubscribe link on the website>
13. Policy Change
14. Your Comments
We welcome your feedback. If you have questions or comments about our privacy policies, feel free to drop us a message by writing to us at email@example.com
15. OUR RIGHTS
We may elect to electronically monitor areas of the portal and may disclose any Content, records, or electronic communication of any kind (i) to satisfy any law,
regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate the portal; or (iii) to protect our rights or property or the rights of the users,
Sponsors, Providers, Licensors, or Merchants.
We are not responsible for screening, policing, editing, or monitoring such Content. If notified of allegedly infringing, defamatory, damaging, illegal, or offensive Content, we may investigate the allegation and determine in our sole discretion whether to remove or request the removal of such Content from the portal. We may terminate your access, or suspend your access to all or part of the Site, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third-party Provider, Merchant, Sponsor, Licensor, service provider, or us. Because customer service is paramount to our business, we reserve the right to refuse to sell products to you if it reasonably appears to us that you intend to resell the products. In addition, we reserve the right to limit quantities of items purchased by each customer.
The Indian Queen website is not designed for persons under the age of 18 and we do not knowingly collect personally identifiable information from anyone under the
age of 18. If you are under 18 years of age, you may browse The Indian Queen, but please do not provide your personal information to us. For example, you cannot register. If we become aware that we have inadvertently received personal information from a visitor under the age of 18 on the website, we will delete the
information from our records.
17. Your Consent
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Worldwide Copyright © Craftqueen Retail Services Pvt. Ltd. (brand owners The
Indian Queen). All worldwide rights reserved.