This Document Is An Electronic Record In Terms Of Information Technology Act,
2000 And Rules There Under As Applicable And The Amended Provisions
Pertaining To Electronic Records In Various Statutes As Amended By The
Information Technology Act, 2000. This Electronic Record Is Generated By A
Computer System And Does Not Require Any Physical Or Digital Signatures.

Welcome to The Indian Queen.

The Indian Queen provides the content and services available on this website to you
subject to the following Terms and Conditions, our Privacy Policy, Payment Policy
and other terms and conditions and policies which you may find throughout our
website in connection with certain functionality, features or promotions as well as
customer service, all of which are deemed a part of and included within these terms
and conditions (collectively, “Terms and Conditions”). By accessing or using this
website, you are acknowledging that you have read, understood, and you agree,
without limitation or qualification, to be bound by these Terms and Conditions in this
Agreement, so please read this carefully before proceeding.


Please review our privacy-policy so that you may understand our privacy practices.

Payment Policy

Please see our Payment Policy to understand the purchase processes of our

All international shipping orders may attract local duties applicable in that country
and accordingly the customer will have to pay such local duties/taxes.

Products And Services For Personal Use

The products and services described on this website, and any samples thereof we
may provide to you, are for personal use only. You may not sell or resell any of the
products or services, or samples thereof, you receive from us. We reserve the right,
with or without notice, to cancel or reduce the quantity of any products or services to
be provided to you that we believe, in our sole discretion, may result in the violation
of our Terms and Conditions.

Accuracy Of Information

We attempt to be as accurate as possible when describing our products on the
website. However, except to the extent implied by applicable law, we do not warrant
that the product descriptions, colors, information or other content available on the
website are accurate, complete, reliable, current, or error-free.

Intellectual Property

All information and content available on the website and its “look and feel”, including
but not limited to trademarks, logos, service marks, text, graphics, logos, button

icons, images, audio clips, data compilations and software, and the compilation and
organization thereof (collectively, the “Content”) is the property of Craftyqueen Retail
Services Private Limited, our Affiliates, partners or licensors, and is protected by
laws of India, including laws governing all applicable forms of intellectual property.

Except as set forth in the limited licenses in Section 6, or as required under
applicable law, neither the Content nor any portion of this website may be used,
reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise
exploited, in whole or in part, for any purpose without our express, prior written

Limited Licenses

We grant you a limited, revocable, and non-exclusive license to access and make
personal use of The Indian Queen website. This limited license does not include the
right to: (a) frame or utilize framing techniques to enclose the website or any portion
thereof; (b) republish, redistribute, transmit, sell, license or download the website or
any and/or all Content (except caching or as necessary to view the website); (c)
make any use of the website or any and/or all Content other than personal use; (d)
modify, reverse engineer or create any derivative works based upon either the
website or any and/or all Content; (e) collect account information for the benefit of
yourself or another party; (f) use any meta tags or any other “hidden text” utilizing
any and/or all Content; or (g) use software robots, spiders, crawlers, or similar data
gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure. You must retain, without modification, all proprietary notices on the website or affixed to or contained in the website.

We also grant you a limited, revocable, and nonexclusive license to create a hyperlink to the home page of the website for personal, non-commercial use only. A
website that links to the website (i) may link to, but not replicate, any and/or all of our
Content; (ii) may not imply that we are endorsing such website or its services or
products; (iii) may not misrepresent its relationship with us; (iv) may not contain
content that could be construed as distasteful, obscene, offensive controversial or
illegal or inappropriate for any ages; (v) may not portray us or our products or
services, in a false, misleading, derogatory, or otherwise offensive or objectionable
manner, or associate us with undesirable products, services, or opinions; and (vi)
may not link to any page of the website other than the home page. We may, in our
sole discretion, request that you remove any link to the website, and upon receipt of
such request, you shall immediately remove such link and cease any linking unless
separately and expressly authorized in writing by us to resume linking.

Any unauthorized use by you of The Indian Queen website or any and/or all of our
Content automatically terminates the limited license set forth in this Section without
prejudice to any other remedy provided by applicable law or these Terms and

Your Obligations And Responsibilities

In the access or use of The Indian Queen website, you shall comply with these
Terms and Conditions and the special warnings or instructions for access or use
posted on the website. You shall always act in accordance with the law, custom
and in good faith. You may not make any change or alteration to the website or any
Content or services that may appear on this website and may not impair in any way
the integrity or operation of the website. Without limiting the generality of any other
provision of these Terms and Conditions, if you default negligently or willfully in any
of the obligations set forth in these Terms and Conditions, you shall be liable for all
the losses and damages that this may cause to The Indian Queen, our Affiliates,
partners or licensors.

Third-Party Links

We are not responsible for the content of any off-website pages or any other
websites linked to or from The Indian Queen website. Links appearing on this
website are for convenience only and are not an endorsement by us, our affiliates or
our partners of the referenced content, product, service, or supplier. Your linking to
or from any off-website pages or other websites is at your own risk. We are in no
way responsible for examining or evaluating, and we do not warrant the offerings of,
off-web site pages or any other websites linked to or from the site, nor do we assume
any responsibility or liability for the actions, content, products, or services of such
pages and websites, including, without limitation, their privacy policies and terms and
conditions. You should carefully review the terms and conditions and privacy policies
of all off-website pages and other websites that you visit.

Special Features, Functionality, And Events

The Indian Queen may offer certain special features and functionality or events
(such as contests, promotions or other offerings) which may (a) be subject to terms
of use, rules and/or policies in addition to or in lieu of these Terms and Conditions;
and (b) be offered by us or by third parties. If so, we will notify you of this and if you
choose to take advantage of these offerings, you agree that your use of those
offerings will be subject to such additional or separate terms of use, rules and/or


It is our policy to decline unsolicited suggestions and ideas. Notwithstanding our
policy with regard to unsolicited suggestions and ideas, any inquiries, feedback,
suggestions, ideas or other information you provide us (collectively, “Submissions”)
will be treated as non-proprietary and non-confidential. Subject to the terms of our
Privacy Policy, by transmitting or posting any Submission, you hereby grant us the
right to copy, use, reproduce, modify, adapt, translate, publish, license, distribute,
sell or assign the Submission in any way as we see fit, including but not limited to
copying in whole or in part, creating derivative works from, distributing and displaying
any Submission in any form, media, or technology, whether now known or hereafter
developed, alone or as part of other works, or using the Submission within or in
connection with our products or services. You also acknowledge that your
Submission will not be returned and we may use your Submission, and any ideas,
concepts or know-how contained therein, without payment of money or any other

form of consideration, for any purpose including, without limitation, developing,
manufacturing, distributing and marketing products.

If you make a Submission, you represent and warrant that you own or otherwise
control the rights to your Submission. You further represent and warrant that such
Submission does not constitute or contain software viruses, commercial solicitation,
chain letters, mass mailings, or any form of “spam”. You may not use a false email
address, impersonate any person or entity, or otherwise mislead us as to the origin
of any Submission. You agree to indemnify us for all claims arising from or in
connection with any claims to any rights in any Submission or any damages arising
from any Submission.

User Content

When you transmit, upload, post, e-mail or otherwise make available data, text,
software, music, sound, photographs, graphics, images, videos, messages or other
materials (“User Content”) on the website, you are entirely responsible for such User
Content. Such User Content constitutes a Submission under Section 10 above. This
means that all third parties, and not we, are entirely responsible for all User Content
that they post to the website. You agree not to engage in or assist or encourage
others to engage in transmitting, uploading, posting, emailing or otherwise making
available on the website User Content that (a) is unlawful, harmful, threatening,
abusive, harassing, tortious, defamatory, vulgar, obscene, pornographic, libelous,
invasive of another’s privacy, hateful, or racially, ethnically or otherwise
objectionable; (b) you do not have a right to make available under any law or under

contractual or fiduciary relationships; (c) is known by you to be false, inaccurate or
misleading; (d) you were compensated for or granted any consideration by any third
party; or (e) infringes any patent, trademark, trade secret, copyright or other
proprietary and/or intellectual property rights of any party. In addition, you agree not
to transmit, upload, post, e-mail, or otherwise make available any software viruses,
unsolicited or unauthorized advertising, solicitation or promotional material, including
chain letters, mass mailings, or any form of “spam”. You further agree not to (i)
impersonate any person or entity, or falsely state or otherwise misrepresent your
affiliation with any person or entity; (ii) “stalk” or otherwise harass including
advocating harassment of another, entrap or harm any third party including harming
minors in any way; (iii) forge headers or otherwise manipulate identifiers in order to
disguise the origin of any User Content; (iv) intentionally or unintentionally violate
any applicable local, state, national or international law; or (v) collect or store
personally identifiable data about other users.

We do not endorse or control the User Content transmitted or posted on The Indian
Queen website and therefore, we do not guarantee the accuracy, integrity or quality
of User Content. You understand that by using this website, you may be exposed to
User Content that is offensive, indecent or objectionable to you. Under no
circumstances will we be liable in any way for any User Content, including, without
limitation, for any errors or omissions in any User Content, or for any loss or damage
of any kind incurred by you as a result of the use of any User Content transmitted,
uploaded, posted, emailed or otherwise made available via the website.

You acknowledge that we have the right (but not the obligation) in our sole discretion
to refuse to post or remove any User Content and we reserve the right to change,
condense, or delete any User Content. Without limiting the generality of the

foregoing or any other provision of these Terms and Conditions, we have the right to
remove any User Content that violates these Terms and Conditions or is otherwise
objectionable and we reserve the right to refuse service without prior notice for any
users who violate these Terms and Conditions or infringe on the rights of others.

Copyright Complaints

We respect the intellectual property of others. If you believe that copyrighted
materials have been copied in a way that constitutes copyright infringement, please
send an email or written notice to us for notices of infringement and provide the
following: (i) identification of the copyrighted work(s) that you claim has been
infringed and that you are the copyright owner or authorized to act on the copyright
owner’s behalf; (ii) a description of the material that you claim is infringing and the
location of the material on the website; (iii) your address, telephone number and
email address to: contact@theindianqueen.in

Representations And Warranties And Limitation Of Liability

The Indian Queen website is presented “As Is”. We make no representations or
warranties of any kind whatsoever, express or implied, in connection with these
terms and conditions or the site, including but not limited to warranties of
merchantability, non-infringement or fitness for a particular purpose, except to the
extent such representations and warranties are not legally excludable.

You agree that, to the fullest extent permitted by applicable law, we will not be
responsible or liable (whether in contract, tort (including negligence) or otherwise),
under any circumstances, for any (a) interruption of business; (b) access delays or
access interruptions to the site; (c) data non-delivery, wrong delivery, corruption,
destruction or other modification; (d) loss or damages of any sort incurred as a result
of dealings with or the presence of off-website links on the website; (e) computer
viruses, system failures or malfunctions which may occur in connection with your use
of the site, including during hyperlink to or from third-party websites (f) any
inaccuracies or omissions in content or (g) events beyond our reasonable control.

The Indian Queen products are made using natural products and no artificial
preservatives are used. Though enormous efforts are made and precautions are
taken during manufacturing, it is possible that certain ingredients may cause allergic
reactions to certain individuals or adversely affect individuals with pre-existing
medical conditions. Please make yourself aware of the ingredients and ensure that
they are safe for you to use. It will be your sole responsibility to take proper
precaution/ professional medical advice before using any of our products which
contain nuts such as groundnuts, seeds such as sesame seeds and flaxseeds or any
other products that you may be allergic to. You agree that The Indian Queen will not
be responsible or liable for any product-related issues including without limitation any
allergic reactions to you on account of consuming our products. For any purchases

made through The Indian Queen, you will inter alia be governed by the limitation of
liability and disclaimer conditions provided in more detail with the product

Further, to the fullest extent permitted by law, we will not be liable for any indirect,
special, punitive, incidental, or consequential damages of any kind (including lost
profits) related to the website or your use thereof regardless of the form of action
whether in contract, tort (including negligence) or otherwise, even if we have been
advised of the possibility of such damages and in no event shall our maximum
aggregate liability exceed Indian Rupees 2000 only.

You agree that no claims or action arising out of, or related to, the use of the website
or these terms and conditions may be brought by you more than one (1) year after
the cause of action relating to such claim or action arose.


You agree to defend, indemnify and hold us harmless for any loss, damages or
costs, including reasonable attorneys’ fees, resulting from any third party claim,
action, or demand resulting from your use of The Indian Queen or breach of these
Terms and Conditions. You also agree to indemnify us for any loss, damages, or
costs, including reasonable attorneys’ fees, resulting from your use of software

robots, spiders, crawlers, or similar data gathering and extraction tools, or any other
action you take that imposes an unreasonable burden or load on our infrastructure.


With respect to any dispute regarding the website, all rights and obligations and all
actions contemplated by these Terms and Conditions shall be governed by the laws
of India and the courts of Pune, India, as if the Terms and Conditions were a contract
wholly entered into and wholly performed within Pune, India, subject to foreign legal
mandatory provisions. To the fullest extent permitted by applicable law, any dispute,
difference or claim arising out of your visit to The Indian Queen website shall be
referred to the sole Arbitrator appointed by the Chairman and Managing Director of
The Indian Queen in accordance with the law. The venue of such arbitration shall be
at Pune, India and the award of the Arbitrator shall be final and binding on all parties
and may be entered as a judgment in any court of competent jurisdiction. To the
fullest extent permitted by applicable law, no arbitration under these Terms and
Conditions shall be joined to an arbitration involving any other party subject to this
Terms and Conditions, whether through class arbitration proceedings or otherwise.

To the extent arbitration is not permitted by applicable law, any dispute relating in
any way to your visit to the website shall be submitted to an appropriate court or
other judicial bodies in Pune, India, as applicable, without prejudice to the applicable
law and all applicable provisions of this Section, and subject to our right to seek
injunctive or other appropriate relief in any court, if you have in any manner violated

or threatened to violate our intellectual property rights and you consent to exclusive
jurisdiction and venue in such courts.

Consent To Receive Notices Electronically By Posting On The Website And Via

You consent to receive any agreements, notices, disclosures and other
communications (collectively, “Notices”) to which these Terms and Conditions refer
from us electronically including without limitation by email or by posting notices on
this website. You agree that all Notices that we provide to you electronically satisfy
any legal requirement that such communications be in writing in English. To
withdraw your consent to receive Notices electronically, you must notify us of your
withdrawal of such consent by emailing us at contact@theindianqueen.in and
discontinue your use of this website. In such event, all rights granted to you pursuant
to these Terms and Conditions, including but not limited to the limited licenses set
forth in Section 6 hereof, shall automatically terminate. Unfortunately, we cannot
provide the benefits of this website to any user that cannot consent to the receipt of
Notices electronically.

Please note that this consent to receive Notices is entirely separate from any
election you may make with respect to receipt of marketing communications. Your
options with respect to receipt of marketing communications are set forth in our
Privacy Policy.


You acknowledge and agree that these Terms and Conditions constitute the
complete and exclusive agreement between us concerning your use of the website,
and supersede and govern all prior proposals, agreements, or other

We reserve the right, in our sole discretion, to change these Terms and Conditions at
any time by posting the changes on the website and providing notice of such
change. Any changes are effective immediately upon posting to the Site and release
of notice of such change. Your continued use of the website thereafter constitutes
your agreement to all such changed Terms and Conditions. We may, with or without
prior notice, terminate any of the rights granted by these Terms and Conditions. You
shall comply immediately with any termination or other notice, including, as
applicable, by ceasing all use of the website.

Nothing contained in these Terms and Conditions shall be construed as creating any
agency, partnership, or another form of joint enterprise between us. Our failure to
require your performance of any provision hereof shall not affect our full right to
require such performance at any time thereafter, nor shall our waiver of a breach of

any provision hereof be taken or held to be a waiver of the provision itself. In the
event that any provision of these Terms and Conditions shall be unenforceable or
invalid under any applicable law or be so held by any applicable arbitral award or
court decision, such unenforceability or invalidity shall not render these Terms and
Conditions unenforceable or invalid as a whole but these Terms and Conditions shall
be modified, to the extent possible, by the adjudicating entity to most fully reflect the
original intent of the parties as reflected in the original provision.

If you have any questions regarding these Terms and Conditions, please email us at:

Worldwide Copyright © Craftyqueen Retail Services Pvt. Ltd. (brand owners The
Indian Queen). All worldwide rights reserved.

Free shipping over 1500 purchases and 15% discount on prepaid orders.
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